Immigration and Customs Enforcement (ICE) announced that the SEVP Response Center (SRC) began its operations on Monday, January 26, 2009. The SRC is a new effort by ICE to expand its services to its stakeholders. The Center’s employees, according to Ice, are “knowledgeable in a variety of issues related to the F and M visa categories.” These staff members can help stakeholders with questions related to initial certification, re-certification, Optional Practical Training, SEVIS and F- & M-related policies.

SRC staff members, according to ICE, are available to answer questions from Monday through Friday, between 8 a.m. and 5 p.m. EST. They can be reached directly at (703) 603-3400. ICE comments that there will soon be a toll-free number to reach the SRC.